Improper handling of or excessive stress on the purchased item, e.g. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. b. Mercedes-Benz New Vehicle Limited Warranty. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. : +49 7 11 17-0 Email: dialog@Mercedes-Benz.com, Ola Kllenius (Chairman), Jrg Burzer, Renata Jungo Brngger, Sabine Kohleisen, Harald Wilhelm, Markus Schfer, Britta Seeger, Commercial Register at Stuttgart District Court, no. It will be used to prevent fraud and money-laundering and to verify your identity. Box 15/11835 Contact details: 16362 Customer.Support.MBEg@mercedes-benz.com, The controller as per the Egpytian Data Protection Law No. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. If youd like to opt-out of receiving marketing from a third party after providing your consent, you can do so at any time by contacting the relevant third party directly. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. for general administration including managing your queries, complaints, or claims, and to send service messages to you. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. Our websites may also contain an offer of third parties. ANALYSIS OF USER DATA AND USE OF ANALYTICS TOOLS. *In the UAE a warranty booklet is available with each vehicle sold, detailing the full terms and conditions of our warranty guidelines. 7.1 If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. 7.4 The only exceptions to this are where: the law requires us to hold your personal information for a longer period, or delete it sooner; you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this section 7, or because we are required under the law (see further Erasing your personal information or restricting its processing in Section 8.6); and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place. In view of this, we hereby disassociate ourselves from all contents of these websites. We may also make periodic searches at CRAs to manage your agreement with us. When the above technologies are used, cookies on our websites and (in the case of retargeting) on the websites of others register your interest in our products and services. If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the financial services you have requested, or we may cease to provide existing services to you. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. to complete other processing activities that you have expressly requested us to complete or you have expressly agreed to us performing. Box 15/11835 Email:Customer.Support.MBEg@daimler.com. This cookie will only indicate that you have opted out. This can be found on the supplier portal as follows https://supplier-portal.daimler.com/portal/en. Your personal data is protected by legal rights which are detailed later in this document. Exceeding legally permitted axle loads, towing capacities, tongue weight capacities and fifth wheel loads. Allow the Mercedes-Benz Authorised Workshop to fully inspect the vehicle as they may not be able to diagnose all problems with a single inspection. 2.2Where this policy refers to "we", "our" or "us" below, unless it mentions otherwise, its referring to the particular company that is the controller of your personal information. Please ensure you discuss this with the relevant parties, and share this information with them, before lodging the credit application. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. ), personal data may be provided to recipients in countries outside Egypt. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used solely for the purpose of mailing the newsletter unless you consent to its use for additional purposes. 11. during motor sport competitions or during driver training or other training measures or events. Unfortunately, the transmission of information via the internet is not completely secure. c. You are neither legally nor contractually obligated to share your personal information. 7.2 We do not retain personal information in an identifiable format for longer than is necessary. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. 1.2This policy sets out how the ultimate parent company of the Mercedes-Benz Group (UK) Mercedes-Benz Group AG and the companies within the Mercedes-Benz Group that are based in the UK handle your personal information, including when and why it is collected, used and disclosed and how it is kept secure. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. They must not be used for commercial purposes, nor copied or modified for use on other websites. You will find more information regarding recipients of personal data in our consent management system: https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. We may share your information with other companies within our Authorised Dealer Network. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. 6, clause No.3, of the PDPL. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. 3.3 You are neither legally nor contractually obligated to share your personal information. You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. You can manage and deactivate the use of cookies on the following websites for the technology providers listed there or in your browser as explained in our cookie statement: https://www.youronlinechoices.com/uk/your-ad-choices. 6, , clause No. Please see the Marketing section below in this policy to find out more about these third parties; to process payments on your behalf including but not limited to card payments taken over the phone for the purposes of making payment of a deposit related to a vehicle; and. Our websites may also contain third-party offers. We will comply with your rejection by placing an opt-out cookie in your browser. 151 of 2020 (PDPL)). Warranty is an obligation imposed by law upon the manufacturer of a product. The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d). 12.4 If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties listed in the table below via your preferred communication methods indicated by you: Our group companies (see About Mercedes-Benz Group in Section 16 below). We hope that you will be as enthusiastic as we are about this creative effort. 151 of 2020 ("PDPL")) is: Mercedes-Benz Egypt S.A.E ("We") Bureau 175, 2nd floor, 90 South Road, 5th Settlement, New Cairo, Egypt. What is the Mercedes-Benz Warranty? If fraud is detected, you could be refused certain services, finance or employment. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking on links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. Ensure any offers provided to you are appropriate to your circumstances. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. c. Right to object For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Article 6 Clause clause No.2 of the PDPL or a)Article 6 clause No 4 of the PDPL. You have a number of rights in relation to your personal information under data protection law. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. You may cancel the subscription at any time by using the option to unsubscribe contained in the newsletter. National Hunter - https://nhunter.co.uk/contact-us/The personal data provided will be used to prevent fraud and money laundering, and to verify your identity. Information on the cookies that we use and their features can be found in the cookies section. Cookies may also contain personal data. Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law. Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). We may share your information with other companies within the Mercedes-Benz Group. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). The information on this Internet site is provided by Mercedes-Benz Group AG "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non infringement. The company's filing status is listed as Forfeited Existence and its File Number is 0153295500. Should one of these uncertainties or other difficulties (some of them are described under the heading "Risk report" in the currentMercedes-Benz annual report plus under the heading "Risk Factors" in the current Mercedes-Benz annual report in Form 20-F, which was submitted to the U.S. securities and stock exchange commission) arise or the assumptions based on the statements turn out to be incorrect, the actual results could significantly differ from the results mentioned in these statements or implicitly expressed. Mercedes-Benz Egypt S.A.E. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. If you wish to prevent that, please log off from the network before activating the social plugin. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. LEARN MORE Chat With Us Call Us Well Contact You For the purposes of (further) development and reporting, the data from past credit checks over the last three months before the final credit decision is processed in pseudonymous form. All parts purchased from DeutschepartsUSA carry a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. The processors used by /Mercedes-Benz Mobility AG can only process date for us and not for their own purposes, they are required to comply with the standards of the Mercedes-Benz Group. It is in your vital interests for us to use your personal information in this way. For example, following cases may be considered: Other items which cannot be invoiced via the warranty include: The cost of any related expenses or losses caused by the fault are not covered either. Your Mercedes-Benz Authorised Workshop will also need to see your vehicles service and repair history to ensure the problem is not caused by incorrect service or repair work. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. 151 of 2020 standards . Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forwardlooking statements that reflect managements current views with respect to future events. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Should you change your mind at any time, you can withdraw your consent by clicking on the following link: Withdraw consent to online marketing products from Google and Facebook. Hey, we have noticed that you turned off your JavaScript. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality.

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